Delete your Adomoo account

You can ask us to delete your Adomoo account and the personal information linked to it at any time. This applies to accounts created on adomoo.com and in the Adomoo app (Honesty Sales Ltd).

How to request deletion

• In the Adomoo app: open the You tab, tap Delete account and confirm.
• By email: email [email protected] from the email address on your account, with the subject "Delete my account".

We may ask you to confirm the request from your account email so that nobody else can delete your account.

What we delete

Within 30 days we delete your name, email address, phone number, saved addresses, password, saved basket, wishlist and shopping lists, app sign-in sessions, notification settings and device notification tokens, and your chat history with Konas and our team. Any product reviews you wrote are anonymised.

What we keep

UK law requires us to keep records of orders and invoices (for example for HMRC). We keep these order records for 6 years from the end of the financial year of the order, and then delete them. They are not used for marketing.

We will email you when your account has been deleted. If you have any questions, contact us at [email protected] or on WhatsApp +44 7777 679346. See also our Privacy Policy.